Q Provia Real Estate LLC
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Privacy Policy

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Privacy Policy

Effective Date: 28-02-2026

1. Who We Are

We are Q Provia Real Estate LLC, operating under the laws of the United Arab Emirates. Our website address is: https://qprovia.ae.

We respect your privacy and are committed to protecting your personal data in compliance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and other applicable regulations. This policy explains how we collect, use, and safeguard your information when you visit our website or engage with our real estate services.

2. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

  • Direct Inquiries: When you fill out contact forms, property inquiry forms, or subscribe to our newsletters, we collect your name, email address, phone number, and any specific requirements you share with us.

  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it (their privacy policy is available at https://automattic.com/privacy/).

  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • User Convenience: If you leave a comment, you may opt-in to saving your name, email, and website in cookies. These last for one year so you do not have to fill in your details again.

  • Account Access: If you visit our login page, a temporary cookie is set to check if your browser accepts cookies. When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. Selecting “Remember Me” keeps you logged in for two weeks.

  • Analytics: We may use tracking tools to understand how visitors use our site to improve our real estate offerings.

4. How We Use Your Data

We process your personal data for the following lawful purposes:

  • To respond to your real estate inquiries and provide the services you request.

  • To improve our website, customer service, and marketing efforts.

  • To detect and prevent spam, fraud, or security breaches.

  • To comply with legal and regulatory obligations within the UAE.

5. Embedded Content from Other Websites

Articles or property listings on this site may include embedded content (e.g., videos, maps, images). Embedded content from other websites behaves exactly as if you visited the other website. These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content.

6. Who We Share Your Data With

We do not sell your personal data. We may share your data only with:

  • Trusted Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., CRM systems, hosting providers, spam detection services).

  • Legal Authorities: Government or regulatory bodies in the UAE if required by law to protect our rights, your safety, or the safety of others.

  • Note: If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

We only keep your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law:

  • Comments: Retained indefinitely to recognize and approve follow-up comments automatically.

  • Registered Users: We store the personal information provided in user profiles. Users can see, edit, or delete their personal information at any time (except usernames). Administrators can also see and edit that information.

  • Business Inquiries: Kept for as long as needed to facilitate your real estate transactions or maintain our ongoing business relationship.

8. Your Data Protection Rights

Under the UAE PDPL, you have specific rights regarding your personal data:

  • Right to Access: You can request an exported file of the personal data we hold about you.

  • Right to Correction: You can request that we update or correct any inaccurate information.

  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, excluding any data we are obliged to keep for administrative, legal, or security purposes.

  • Right to Restrict Processing: You can ask us to limit how we use your data under certain conditions.

9. Data Security

We implement robust technical and organizational measures to ensure your personal data is secure against unauthorized access, alteration, disclosure, or destruction.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: